All items must be returned in perfect condition in and out as well as in original packaging. Shipping and handling charges will not be returned, reimbursed or refunded for returns or exchanges. All future shipping charges for returns or exchanges will be the responsibility of the purchaser.
We promise to refund all re-delivery charges, if the error has been occurred from our side.
We reserve the right to refuse service to anyone, in our opinion, who is doing excessive returns or exchanges. Any client doing excessive returns or exchanges will be taken off our client list and will no longer be able to purchase from Coffee Selection Roastery.
For order cancelation, if you would like to cancel an order you have made, it is only possible if you cancel it within 24hours of your initial purchase. Once your shipment is on the way to you, we unfortunately will not be able to cancel it.
Coffee Selection Roastery is not liable for any duties, taxes, customs charges or other fees incurred with international shipping. It is the client’s responsibility to investigate and understand these associated charges as well as their own countries legalities prior to purchase.
If an item is refused delivery by the client on international orders for any reason, no refund will be provided and additional charges may apply.